"If you are a leader, responding to trauma is part of your job--a part of your job you've probably not been trained for. The Empathetic Workplace will teach you how to take care of the person harmed, yourself, and your team. At any given time, but especially during a pandemic, at least one of your employees is likely experiencing trauma—illness, racism, sexual harassment, a daily barrage of microaggressions, financial strain. Your response can maximize the odds of recovery and build relationships that give work meaning." — Kim Scott, Author of Radical Candor: Be a Kick-A** Boss Without Losing Your Humanity

"Katharine Manning’s ground-breaking book The Empathetic Workplace is required reading for every leader from the CEO to the first-time manager. This book will shock you into awareness of the ‘silent’ enemy – trauma – which impacts individual and team performance in all organizations. Katharine’s 25 years of experience as a counselor, advocate and legal advisor, make this the most comprehensive book to address the trauma crisis that exists today. Add this book to your leadership toolbox immediately and put Katharine’s insights into action." — Leslie Grossman, Faculty Director, Executive Women’s Leadership, The George Washington University, Center for Excellence in Public Leadership (CEPL)

"You cannot read this concise, thorough book without feeling immediately better prepared to respond to a crisis for the benefit of the organization, and for the benefit of the employee. Anyone responsible for the wellbeing of an organization and the people in it should read and implement the lessons Ms. Manning has shared from her extensive experience and research. This book will help its readers make workplaces better human spaces." — Kelsey Crowe, Co-author of There Is No Good Card for This: What to Say and Do When Life is Scary, Awful, and Unfair to the People You Love