The Jabra Engage 50 headset is engineered for softphone environments, with features that combat noise and interruptions to drive satisfaction in the contact center.
A unique, 3-microphone system with intelligent noise-cancelation filters out background noise.
Multi-color status lights on both earcups ensure interruptions are kept to a minimum.
Live on-screen microphone guidance, and a range call analytics to help deliver better-sounding calls
Enhance agents’ efficiency with a call control unit that allows for one-touch control of calls.
Features category-first USB-C for easy connection to PC and mobile devices, and USB-A connectivity.
Jabra professional headsets are integrated with the Amazon Connect contact center platform, enabling seamless call control for agents and guaranteeing the best possible experience with the platform. Whether you choose to operate a traditional bricks-and-mortar contact center, have remote agents working from home or a blend of both, Jabra and Amazon Connect offer an integrated solution enabling an all-in-one customer experience solution that is easy to use, flexible and customisable to your needs
Engage 50
Engage 75
Engage 65
Enage 75 convertible
What is a digital headset?
A true digital headset has the processing chip in the headset instead of in a control unit or cord. In fact, while most wireless headsets are already digital headsets, the Engage 50 have the chip in the headset.
What does a digital corded headset offer over a regular USB type headset?
Most likely a regular USB type headset does not have the chip in the headset itself which limits the hardware and software functionality it can deliver.
Do any other Jabra professional digital headsets offer software integration?
All Jabra USB headsets offer integration to Jabra Direct and Xpress software. However, the Engage 50 is the first Jabra headset to offer additional call analytic metrics.
What does the control unit offer, and why would I want to use it?
The control unit offers the user improved call control. The control unit is an optional accessory to the headset, with an ergonomic design to help agents work more efficiently.
If I choose not to use the control unit, can I just plug the headset into my laptop or docking station?
Yes.
Give customers the clearest calls with the Jabra Engage 50 Mono Wired Headset. It’s a teleconference headset that has a unique 3-microphone system and a super wideband for superior digital sound. Multi-colored lights on the earcup ensure interruptions are kept to minimum because it’s more than just a busylight – the status lights can be customized for specific needs to keep everyone informed at a glance. Plus, the impressive noise cancellation on this one-ear headset filters our background noise and breathing sounds, giving callers the best experience possible. The Engage 50 pro headset offers live on-screen microphone guidance for users, and a range of rich call analytics to help deliver better-sounding calls. These Jabra headsets provide a smarter way to manage calls and increase efficiency. Plus, with next generation hearing protection technology included, you can confidently and comfortable wear them all day. PeakStop 105 dB cuts off sudden sounds spikes at an even lower level than the regular Jabra PeakStop while Intelligent Acoustic Shock protection removes potentially harmful sounds. IntelliTone 2.0 maintains average sound levels below predefined thresholds throughout the day. All of these innovations safeguard intensive work headset use. Designed for softphone environments, the Jabra Engage 50 is built for today – but ready for tomorrow. It features category-first USB-C for easy connection to PC and mobile devices. USB-A connectivity is also available.
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