"Easy to read, steeped in experience, and will be valuable to anyone who strives for excellence in customer service and in life." —Brian O'Neal, National Sales Director, Primerica
"Win Their Hearts: Your Simple and Effective Guide to Unforgettable Customer Service contains simple strategies to level up your customer service, increase the satisfaction of your customers and employees, and thus increase your bottom line. The tips are practical, easy to apply, and applicable to any type of business. However, what sets Win Their Hearts apart from other business strategy books—its charm—is Dillard's fallibility in recounting mistakes he's made and the value in making them right." —Todd Harra, Amazon bestselling author
You will get something out of this book! Highly recommend to any business owner, leadership or customer service positions you will get something out of this book!--- Ashley Buza
This book is an easy read. It brings together and clearly outlines a blueprint for successful customer service, which can be applied across multiple industries.---Amazon customer
Awesome read. Rejuvenate your business energy with this book here. Simple and complete guide to a better way of thinking and treating your customers, business, employees.. everything.---Kyong Conard
Easily Improve Your Customer Service And Gain Your Employee’s Loyalty
What if you could learn simple tactics to permanently improve the customer service at your business? What if your employees came to work and truly participated in the business?
“Let’s make our business the kind of place where people want to work and customers want to come”
Author Zach Dillard has spent the last fifteen years of his career focused on one thing: customer service. His experience as a business owner in the automotive collision repair industry has given him the opportunity to deal with all kinds of customers and all kinds of employees.
In “Win Their Hearts: Your Simple and Effective Guide to Unforgettable Customer Service”, Zach shares his insights and strategies, which you can then apply to your own business, no matter what it is.
In this book you will learn:
Pick up your copy today by clicking the Buy NOW button at the top of this page!
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