Treating People Not Patients: Transformational Insights on Hospitality and Human Connection to Provide High Quality Care Experiences for People and Practitioners

A Lifetime of Experience

In Treating People Not Patients, Dr. Michael Sonick takes a deep dive into the principles that have allowed him to create a state-of-the-art patient-centric practice. His processes are applicable not only to dentistry, but to any business that serves people. His insights will empower you to grow your practice or business by changing how you view the people you serve and your role as a professional.

• Understand the power of great care through human connection.
• Learn how to create a first-class impeccable office environment.
• Build a servant-hearted team that provides a WOW experience.
• Value mentorship to build excellence into your practice.
• Establish and exercise integrity in all of your work.
• Alleviate Fears and Establish Trust

International Recognition

Dr Sonick is dual boarded in both Periodontics and Dental Implants. He is a Diplomate of the American Board of Periodontology and Diplomate of the International Congress of Oral Implantologists. He is a Fellow of the International Society of Periodontal Plastic Surgeons and the International Team for Implantology (ITI).

His international contributions have been recognized in various ways, including an Honorary Membership in the Indian Society of Periodontists, a Fellowship in the American College of Dentists, a Fellowship in the Pierre Fauchard Society, a Dental XP mentor, a member of Who’s Who in Dentistry and membership in the Leading Dental Centers of the World,

The Residents at Yale New Haven Hospital gave Dr. Michael Sonick the honor of “Teacher of the Year.” He is proud to be an Eagle Scout.

Guest Lecturer

Dr. Sonick has been teaching in the international program at New York University School of Dentistry and the periodontal residency program at the University of Connecticut School of Dental Medicine since 1985. He lectures worldwide on all aspects of dental surgical care including gum grafting, periodontal surgery, cosmetics and smile design, bone reconstruction, dental implants and comprehensive treatment planning.

He is the co-editor of the multi-language textbook, “Implant Site Development,” translated into Spanish and Chinese. He serves on the editorial boards of numerous journals, including the Compendium of Continuing Education, Inside Dentistry, Dentistry Today, and the Journal of Cosmetic Dentistry.

He believes in the importance of conservative treatment and teaches his students that the simplest most conservative solution is often the best.

A Deeper Calling

“Michael Sonick’s business is to use his medical expertise to keep dental patients healthy. But he’s acutely aware that his deeper calling is to use his hospitality gifts to make people feel better. That insight no doubt separates his practice from the pack, and his lessons are applicable to any customer-facing business.”

Danny Meyer

Restaurateur – Gramercy Tavern, Union Square Café, Shake Shack

It’s a Call to Action

“Dr. Mike Sonick’s book Treating People, Not Patients, is a call to action for the future of medicine. It is rare to find a master surgeon who understands the importance of human connection in healing. Mike shares an enjoyable blend of true stories and specific teachings that model what being an extraordinary healthcare provider really means.”

Peter H. Diamandis, MD,

Founder, XPRIZE, A360, Singularity Univ., Author, Abundance, BOLD, Future is Faster Than You Think and, LIFE FORCE.

Human Interaction is Key

“In the age of constantly advancing technology, human interaction has become more and more impersonal. Dr. Michael Sonick’s book represents a timely affirmation of the importance of human connection. He utilized insights from his interactions to help the reader carve their own path to unforgettable personal connections. This book has become a must-read at the Kois Center.”

John C. Kois DMD MSD

The Kois Center, Founder and Director

University of Washington School of Dentistry, Affiliate Professor, Graduate Restorative Program

The Compendium of Continuing Education in Dentistry, Consulting Editor