Soon-to-be graduates: Get a head start by learning the essential employability and career management skills.
Intern/apprentice: Be informed and confident as you explore and then successfully complete your internship (or apprenticeship).
Career starters: If you’re in the first years of your career, speed up your learning and growth.
Job seekers: Approach the process with confidence based on your combined understanding of the job skills recruiters seek and the best job search techniques.
First-time leaders: Make sure you have your basics right when leading others!
Catching up: Are you among the many who didn't get systematic training on these skills? Then catch up.
Building Self-Awareness | How to identify your natural strengths. How to stop self-limiting “iceberg beliefs” from rocking your confidence. How to productively receive feedback, including negative feedback. And the best way to ask for feedback to continually improve. |
Setting Goals | How to focus on your strengths instead of your weaknesses. How to discover your deepest motivation for working and let that direct your choices. How to find the career path that best suits you. How to pick the right workplace – and know when to change. |
Building Confidence | The proven techniques to build confidence in yourself, your skills, and your ideas. How to manage yourself and the situation when you make mistakes. And how to persevere when things get tough. |
Building Resilience | Science-backed strategies to help you bounce back when you experience frustrations, disappointments, and failures at work. How to challenge the unproductive thoughts and beliefs that often interfere when you experience setbacks. |
Professional Behavior | The (usually unspoken) behaviors and etiquette rules that can differentiate you from everyone else. The dysfunctional behaviors that people generally resent – and that, consequently, must be avoided. |
Communication | The eight fundamental communication principles. Best practices for email, conversation, and meetings. When to communicate in writing vs. in conversation. And how to handle awkward and tricky communication situations, such as difficult people, giving feedback, and more. |
Teamwork | How to earn the trust of others with four key trust-building behaviors. How to constructively manage disagreement and conflict. How to hold others accountable in a mutually beneficial and non-confrontational way. |
Working with Your Manager | How to build a professional, constructive relationship with your manager. Best practices for communicating with your manager, including apt techniques when you disagree. How to align expectations. How to make your results noticed. How to shape your job. And how to excel in performance reviews. |
Time Management | Powerful techniques to help you manage your time, including how to say yes, how to say no, how to prioritize, and how to work smarter, not harder. And how much to work – to attain the work-life balance that’s right for you (hint: there’s no one-size-fits-all solution). |
Decision-Making | Understanding the frame conditions shaping your decision-making authority. Decision-making best practices – and traps to avoid. How to use people’s differences to make better decisions. |
Networking | What networking really is and why it matters. How to prioritize your networking activities for maximum effectiveness. How to use LinkedIn for networking. And how to overcome discomfort and fear of rejection when seeking new people to include in your network. |
Getting and Applying Influence | How to build a well-earned reputation that will automatically get you influence. Effective techniques to become more influential. How to develop your influencing skills to significantly increase your probability of successful outcomes. |
Appendix: Job Search | The 24-step process takes you through everything you need, including research, engaging your network, applying unsolicitedly, cv/resume writing, interviewing, negotiating, and more. The appendix also offers tips for what to do if you have little or no relevant job experience. |
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